Tips about creating, viewing and editing your profile, increasing the number of members who contact you, changing visibility settings, and canceling or deactivating your account.
My Profile - Help
Q: How do I create a profile?
Creating and posting a profile is free and only takes a few minutes. To join go to our home page and click the Sign Up tab at the top of the page – then we’ll guide you through the steps for creating a profile.
You can edit your profile at any time by going to Profile & Photos and clicking Edit Profile. If you post at least one photo, more people will contact you – and the more photos the better. To post a photo, go to Profile & Photos, click Upload & Manage Photos, “Browse for Photo” and click “Start Upload”.
Q: Why is it so important to fill out a complete profile?
Your profile is the first impression you make. It’s your opportunity to show people you are interesting and worth writing to. If there's not much in your profile, it’s easier to skip you and move on to another profile. Interesting profiles generate more responses. Posting new photos will also prompt people to write to you.
Q: Do you have tips for writing a profile?
The more descriptive your profile is, the easier it is to attract people who are right for you. The key is to provide details and specific examples. Go beyond just adjectives like nice, smart, funny, successful and attractive and include examples of what makes you different, interesting and fun to be with. You might like to talk about:
- Hobbies and interests
- Family, pets
- Your hometown
- Personality, religion
- Your job and plans for the future
Please do not include your contact information or messages to other members in your profile; doing so violates our Terms of Use.
Q: What can I write about in “About Me” and “My Match?”
The “In My Own Words” section of your profile is your opportunity to impress people. Be honest, have fun and stay positive. Here you can act like you’re having a conversation with a potential mate. Be descriptive about your lifestyle and what’s important to you in a relationship. Explain what makes you unique. The more you write and the more you give specific examples, the easier it is for someone to read your profile and say, "Wow, me too!".
Q: How do I update my profile?
On your Profile & Photos page click Edit Profile. When you’ve finished making changes, click "Save" at the bottom of the page. Changes to your profile must be approved by us; this usually takes 24 to 48 hours.
Q: How confidential is my profile?
Your surname, email address, password and telephone number are completely confidential. Members can only see what you write about yourself and your ideal relationship, photos and other details you have posted in your profile. For further details, please read our Privacy Statement.
Q: How do I view my own profile?
To see how your profile appears to other members, click Profile & Photos and “Profile Overview”.
Q: Why is my profile not showing up on the site?
If you can't find your profile, it could be due to one of the following reasons:
- Your profile has not yet been approved.
- You recently edited your profile and the edits have not yet been approved.
- We temporarily or permanently removed your profile for violating our Terms of Use.
- Your profile display setting is in “Invisible Mode”; to change it, click Settings at the top of the page.
We suggest that you wait 24 hours and check again. If you still can't find it, please contact us for assistance.
Q: How do I hide my profile?
To hide your profile from all lists, click Settings at the top of the page and check “Invisible Mode”. When you do so you can still use the site and browse members anonymously; your profile will only be visible to members you contact. You can also select in which lists your profile will appear: Who is Online, Search results or general lists. Check the box near the list if you want your profile to be visible in it.
If you would like to take a break from online dating, you can deactivate your profile by going to Account and Delete or Deactivate Account. Check the box near “Yes, deactivate my account” and click “Deactivate Account”. This suspends your membership and hides your profile and photos for as long as you like. If you decide to become active again, simply login and press “Activate Account”.
Just remember, someone special may be looking for you and may never find you if your profile is hidden.
Q: Where does my profile show up and how do I change the settings?
On RoseBrides.com there are many ways for members to find each other: Members Online, Search, My Matches, New Members, New Photos, Updated Recently and listings by age or country. Your profile automatically appears in all these lists. Members can also click through to your profile if you send a message or “Say Hello”.
To maximize your chances to connect with people we recommend that you keep your profile visible in all lists. If you do not want your profile to appear anywhere in our lists, click Settings at the top of the page and check “Invisible Mode”. When you do so you can still use the site and browse members anonymously; your profile will be only be visible to members you contact.
You can also select in which listings your profile will appear: Who is Online, Search results or general lists. Check the box near the list if you want your profile to be visible in it.
Just remember, someone special may be looking for you and may never find you if your profile is hidden.
Q: Why am I not getting many responses from other members?
If you are a new member or have not been active, you may not have many views of your profile. To increase the number of people who view you, login every day, view profiles of other members and send messages or “Say Hello”. Be patient and give members time to respond. Completing your profile, making it descriptive and posting several clear, recent photos will also increase your views and contacts.
Q: Can I reactivate my profile once I've deleted it?
No. If you have deleted your profile and account you will have to re-register and complete a profile again.
Q: Can I reactivate my profile once I've deactivated it?
Yes. To become active again, login and press “Activate Account”.
Q: Will my profile still appear in lists if I end my Premium subscription?
Yes, if you end your subscription your profile remains on our site for free. You can keep it up as long as you like and subscribe again if you see someone you'd like to connect with.
Q: What is the profile approval process?
New and edited profiles are reviewed by us to ensure compliance with our Terms and Conditions (e.g., nothing offensive, no contact information). Approval usually takes 24 to 48 hours, but may take up to 72 hours.