Your Safety - Help

We take your safety very seriously and make every possible effort to monitor our site for unusual activity. We use both human and electronic screening techniques and constantly update and modify our security measures.

For your convenience in the Resources section we provide Anti Scam Tips. We also encourage members to alert us to possible fraudulent activity so we can take action as necessary. If you are suspicious of a member, click the “Report Abuse” link on his or her profile or send an email to report@rosebrides.com. Please include the member’s username and ID and details as to the nature of your concerns.

As disclosed in our Terms of Use Agreement, we do not conduct background checks on members because there are no public databases of criminal convictions in the United States or other countries. And because many crimes are never reported or prosecuted, background checks might give a false sense of security. As with all sites of this type, it is important that you exercise caution and use common sense when communicating with and meeting members.

Please be assured that we take your safety very seriously and make every possible effort to monitor our site for unusual activity. We use both human and electronic screening techniques and constantly update and modify our security measures. Detecting fraud on our site is one of our top priorities.

A scam is a fraudulent business scheme. In a “romance scam” a person fakes romantic intentions toward a victim to win his or her affection, then uses the goodwill to commit fraud such as gaining access to cash, bank accounts, credit cards, passports, e-mail accounts and/or national ID numbers. Sometimes the scammer tries to get the victim to commit financial fraud on his or her behalf.

Here are some signs that might indicate you're speaking with a scammer:

• The person asks for payments for expensive items such as plane tickets, legal fees, visa fees, medical expenses, marriage annulment fees, etc. or asks you to assist with transactions such as depositing funds, shipping merchandise, etc.
• The person talks about being "trapped" in a foreign country and asks you to help by purchasing plane tickets or sending money.
• The person reports a sudden personal crisis and pressures you to provide assistance.
• The person asks to borrow money, sometimes only a small amount. We recommend that you never loan money to someone you've just met, regardless of his or her story.
• The person gives vague answers to specific questions (e.g., job, interests) or tells stories with inconsistencies or grandiosity.
• The person “falls in love” with you within a couple of weeks. While it is possible to fall in love at first sight, be very cautious if you are asked to show your love by buying a plane or bus ticket so he or she can meet you.
• If the person seems too good to be true, be cautious.

If you are concerned that a member is using RoseBrides.com for scamming or fraudulent purposes or in violation of our Terms of Use, please report the member by clicking “Report Abuse” on the member's profile page or send an email with the member’s username and ID to report@rosebrides.com. Please include details about the nature of your concerns.

We work hard to maintain the integrity of our site using both human and electronic screening techniques. However, from time to time, someone may get past our net. To protect yourself and avoid problems be extremely cautious. Here are some tips:

• NEVER send money to anyone you have met online but not yet in person. Examples of scams include requests for payments for expensive items such as plane tickets, legal fees, visa fees, medical expenses, marriage annulment fees, etc.
• NEVER send money to someone to purchase a plane ticket, pay for visa or legal costs or anything else related to visiting you. If you feel you must assist the person, always buy the ticket yourself on his or her behalf and make sure the ticket is refundable. Similarly, if you decide to pay for visa or annulment fees or other large expenses, pay the expense directly after you verify that the invoice and organization issuing the invoice is genuine.
• Sometimes people ask for small amounts of money to pay for Internet access or telephone expenses for calling you. We recommend that you do not send money to anyone you have not yet met in person.
• Be suspicious of people who are persistent or aggressive in their requests for money.
• Be suspicious of people who ask for more money as soon as you have sent something.

Please report suspicious behavior to our customer service team by clicking “Report Abuse” on the member's profile page or send an email with the member’s username and ID to report@rosebrides.com. Please include details about the nature of your concerns.

Be wary of someone who:

• Asks for money or any type of financial assistance, especially if you have never met in person.
• Asks you to assist with personal transactions (e.g., depositing funds, shipping merchandise).
• Wants to speed up the pace beyond your comfort level or insists on getting overly close, overly fast.
• Reports a sudden personal crisis and pressures you to help.  
• Asks inappropriate questions.
• Tells stories with inconsistencies and grandiosity.
• Gives vague answers to specific questions.
• Urges you to compromise your principles.
• Constantly blames others for troubles in his or her life.

Be Cautious When Sharing Personal Information
We strongly urge caution before sharing personal and contact information; do not provide a telephone number, instant messenger handle or email address right away, no matter how strong a connection to your match may feel. Once you've given out personal information, you cannot take it back! We encourage you to get to know a match well before sharing any personal information.

Do Your Own Research
As disclosed in our Terms of Use Agreement, we do not conduct background checks on members because there are no public databases of criminal convictions in the United States or other countries. And because many crimes are never reported or prosecuted, background checks might give a false sense of security. As with all sites of this type, it is important that you exercise caution and use common sense when communicating with and meeting members.

We rely on the honesty of our members when filling out account and profile information (e.g., date of birth, marital status, city of residence, occupation, educational background, etc.). Regardless of the connection you feel with any of your matches, we encourage you to do your own research before meeting in person. This may include typing your match's full name into a search engine, contacting state or local municipalities to obtain public information, or using a paid service to obtain a full background report. Above all else, use common sense. Pay attention to the details someone shares and if you notice something that doesn't add up, follow your intuition and close the communication.

Be Respectful and Kind
Be respectful and kind and treat your matches as you would like to be treated. Not every match will be right for you, and closing communication with matches and having them close communication with you is a natural and healthy part of the process. If you would like to end communication with someone, be honest, direct and polite. If a match decides to close communication with you, please respect his or her wishes.

Report Concerns About a Member
RoseBrides.com makes every effort to remove profiles of people who misrepresent themselves and we take member complaints seriously. If you have concerns about a particular member, please contact us so we can take appropriate action. Click “Report Abuse” on the member's profile page or send an email with the member’s username and ID to report@rosebrides.com. Please include details about the nature of your concerns.

Examples of abuse include:

• Minors or married people using the service
• Members sending harassing or offensive emails or IMs
• Members behaving inappropriately after meeting in person
• Criminals or suspicious people using the service
• Fraudulent registration or profiles
• Spam or solicitation
• Members asking you for money, a loan or to buy merchandise
• Any other violation of RoseBrides.com policies

Our Terms of Use strictly prohibits the use of RoseBrides.com to send members links to pay-per-view sites and other dating or singles sites and emails about modeling opportunities or solicitations for any merchandise or service. Please notify us immediately if you receive links or emails of this type.

Save your messages and emails
Please save your messages and emails for future reference. RoseBrides.com does not retain copies of your correspondence, so it is best to keep your own records in the event you need them in the future.

Yes. Members can only see the information you provide in your profile. Personal information is NOT visible.

No. As a rule, we do not monitor or filter messages sent by members. However, we do maintain a log of messages that have been deleted by the member; so if we receive a complaint about harassment or insults, we can confirm the claim and take appropriate action.

No. As a rule, we do not monitor or filter messages sent by our members, and this is the only place you are permitted to send contact information if you’re ready to do so.

Protecting your privacy and personal information is our highest priority. We use the latest Secure Socket Layer (SSL) technology to transfer private or sensitive data from public networks. We also use appropriate physical, electronic, and other security measures to help safeguard personal information from unauthorized access, alteration and disclosure.

We recommend that your password be at least 6 characters long and that you use a combination of letters, numbers and symbols. Never give your password to anyone for any reason. If another member asks for your password, please advise us immediately. There is no legitimate reason another member would need your password.

No. We will not share, sell or show your information to anyone. Please read our Privacy Policy for additional information.

If you see a profile you think we should take a look at, click “Report Abuse” under member ID on the right of the profile page. You will be asked to provide details about the nature of your concerns to enable our administrators to take appropriate action.  

If you receive a message from a suspicious member, click the "Report Abuse" button on the message. You will be asked to provide details about the nature of your concerns to enable our administrators to take appropriate action.

If you see a profile you think we should take a look at, click “Report Abuse” under member ID on the right of the profile page. You will be asked to provide details about the nature of your concerns to enable our administrators to take appropriate action.  

If you receive an offensive message, click the "Report Abuse" button on the message. You will be asked to provide details about the nature of your concerns to enable our administrators to take appropriate action.

If you see a profile you think we should take a look at, click “Report Abuse” under member ID on the right of the profile page. You will be asked to provide details about the nature of your concerns to enable our administrators to take appropriate action.  

If you receive an offensive message, click the "Report Abuse" button on the message. You will be asked to provide details about the nature of your concerns to enable our administrators to take appropriate action.

There are two ways to block a member from contacting you:

1. Click “X” at the top right of the member’s photo in Search results or another listing.
2. Open a message from the member and click “Block Sender” on the right above the message. The member is added to Members You've Blocked.

You can unblock someone at any time. Under Hotlist click Members You've Blocked, select and click “Unblock Member”.